Nash Management Consultancy Ltd.
Acheive new goals in customer satisfaction
Mystery Shopping
Become a patron of your own business. Our mystery shopping service will provide you with valuable, objective insight into your business and your customer’s overall experience.
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Need a helping hand from someone knowledgeable and experienced? Our consultants have the potential to not only improve your businesses performance, but to influence the individuals within it too.
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Self Check-In - SCI
Our Self Check-In solution has proven to provide huge benefits to dealers & dealer groups as it has effectively and efficiently enabled customers to avoid the inevitable queues that develop in the service reception during busy periods.
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Collection & Delivery - eCAD
Collection and delivery is growing increasingly popular as more customers opt for the convenience of having their car collected and delivered back to them for service and repair work rather than going to the dealer themselves
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Auto Body Check - ABC
Auto Body Check (ABC) is an App that enables users to complete a thorough and professional condition check of a customer’s vehicle using any smart device capturing any damage such as scratches, dents, scuffs and marks. Images are stored indefinitely on a web portal for easy reference.
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